Terms

Updated 12/15/2024

Subject to change without notice.

Collapsible content

Damages

Aaron the Jeweler is not responsible for any products damaged or lost during shipping. If you receive a damaged package, please contact the carrier immediately to file a claim. Please retain all packaging materials and damaged goods for inspection by the carrier.

Water

3 ATM Water Resistance: A Quick Guide

Suitable for: Splashes, handwashing and rain is fine, but avoid swimming or showering.

Not suitable for: Diving, snorkeling, or high-pressure water sports.

Essential Care Tips

Avoid Hot Water: Refrain from wearing your watch in hot showers, saunas, or hot tubs. Excessive heat can damage the watch's seals and compromise its water resistance.

Keep it Dry: Dry your watch with a soft cloth after any water exposure to prevent moisture buildup.

Regular Servicing: Schedule regular professional servicing to ensure the seals and gaskets remain in good condition.

Gentle Cleaning: Clean your watch with a soft, lint-free cloth. Avoid using harsh chemicals or abrasive materials.

Avoid Impacts: Protect your watch from impacts and shocks, as they can damage the case and movement.

Shipping

Each watch in stock ships within 24 hours of your order.

You will receive a Shipment Confirmation email with your tracking number(s).

Please allow 2-4 weeks for production of a custom watch request.